Privacy Policy

Last Updated: January 2024

At Dark Flare Storm Edge Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

Name and contact details (email, phone, address)
Project requirements and preferences
Communication records and correspondence
Payment and billing information

Technical Information

Website usage data and analytics
IP address and browser information
Cookies and tracking preferences

2. How We Use Your Information

Provide architectural design and consulting services
Communicate about projects and appointments
Process payments and manage contracts
Improve our services and website functionality
Comply with legal and regulatory requirements
Send relevant updates and marketing communications (with consent)

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

With trusted partners and contractors necessary for project delivery
When required by law or legal proceedings
To protect our rights, property, or safety
With your explicit consent

4. Data Security

We implement robust security measures to protect your information:

Encrypted data transmission and storage
Regular security audits and updates
Limited access to authorized personnel only
Secure backup and recovery systems

5. Your Rights

Under Canadian privacy laws, you have the right to:

Access your personal information we hold
Request correction of inaccurate data
Request deletion of your personal information
Withdraw consent for marketing communications
File a complaint with privacy authorities

6. Cookies and Tracking

Our website uses cookies to enhance your experience. We use:

Essential cookies for website functionality
Analytics cookies to understand website usage
Preference cookies to remember your settings

You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary for:

Providing our services and maintaining client relationships
Meeting legal and regulatory requirements
Resolving disputes and enforcing agreements

8. Third-Party Services

We may use third-party services for:

Website analytics (Google Analytics)
Payment processing
Email communications
Project management tools

These services have their own privacy policies, which we encourage you to review.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email: info@darkflarestormedge.info

Phone: (416) 555-0187

Address: 1250 King Street West, Suite 420, Toronto, ON M6K 1G2

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication. Your continued use of our services after updates constitutes acceptance of the revised policy.